FAQ

>>> how long does shipping take ? 

Ready to ship items like all Macrame Necklaces, finished Rings, etc. will be shipped within 1 week after purchase. For custom made items like made to size rings please allow the processing time to go up to 3 weeks as they will be made just for you. 

If you order multiple items that are ready to ship along with custom made items processing time will go up as the order will ship once all products are made. 

Once fulfilled and shipped you will receive a tracking code with DHL. Usually shipping times within Germany are 2-4 days, EU up to two weeks and for everywhere else it might take longer depending on country.

>>> what materials is the jewelry made of ?

all my silver pieces are handmade by me (just one person) here in Germany with sterling, argentinum and fine silver. Macrame is a good option if you prefer adjustable necklaces, they are made from waxed polyester thread and metal beads (silver, gold plated or brass).

 I only use real and high grade natural crystals (except stated otherwise). Some pieces may be heat treated which is common practice like heating Carnelian to make it a fun bright color. 

>>> do you offer custom made pieces ?

Yes! I would love to create something for you. I upload Gem drops regularly which you can purchase and it will be made into a piece like the example shown in the image slides 

>>> how are the pieces shipped ?

I ship almost 99% plastic free. Your jewels are packaged in either a jewelry box or cotton sachet, filler material being paper. I like to include free vinyl stickers with every order as a gift, if you don´t want these please feel free to leave a note at checkout and I will leave them out. Whereever possible I will choose transport by train to cut down CO2 emissions.

>>> can you combine multiple orders ?

Unfortunatley I cannot combine orders as that would leave certain products not insured and in case of something missing or being damaged in transport would leave us both helpless. 

>>> do you do discounts ?

As all my jewelry is priced very fairly according to the materials used and the amount of time it takes to create something, I will no longer offer discounts often. If you are looking for a deal be patient until something goes on sale or checkout instagram. 

 

IF YOU HAVE ANY OTHER QUESTIONS FEEL FREE TO EMAIL THEM THROUGH THE CONTACT FORM PROVIDED <3